Refund Policy

1. Free Trial Terms

Before purchasing lifetime access:

• Join our FREE public Telegram group
• Experience real signals and see our quality
• No payment required - completely free
• No time limit - stay as long as you want
• Decide if premium lifetime access is right for you

2. Lifetime Access Payment

When you're ready to upgrade:

• One-time payment: R2,999 ZAR or 199 USDT
• Lifetime access to premium signals - never pay again
• Payment via FNB bank transfer (South Africa) or USDT cryptocurrency (international)
• Submit payment proof through our form
• Access granted within 1-2 hours after verification

3. Refund Policy

Since we provide a FREE trial group with no payment required:

• All lifetime payments are final
• You have unlimited time to evaluate quality in free group before paying
• Once payment is verified and access is granted, no refunds are provided
• Exceptional circumstances reviewed on case-by-case basis

4. What We Do NOT Refund

Refunds will NOT be granted for:

• Trading losses - We are not liable for your trading results
• Change of mind - Free group allows evaluation before payment
• Technical issues on your end (internet, broker, etc.)
• Misunderstanding of service - Free group is for evaluation
• Account violations - If you breach Terms of Service
• Fraudulent chargebacks - May result in account termination

5. Disputed Charges & Chargebacks

If you believe you were charged incorrectly:

• Contact payments@aipips.co.za immediately
• We will investigate and resolve legitimate issues quickly
• Most payment disputes can be resolved directly

Fraudulent chargebacks:

• Filing a chargeback without contacting us first is considered fraudulent
• May result in immediate account termination
• May affect your ability to use our service in the future

6. Payment Methods

We accept the following payment methods:

• FNB Bank Transfer - For South African customers (instant EFT)
• USDT Cryptocurrency - Solana, BSC, or Ethereum networks

After payment:

• Submit your details through our payment form
• Send proof of payment to payments@aipips.co.za
• We verify payment within 1-2 hours
• Premium access granted once verified

7. Technical Issues

If you experience technical problems:

• Contact support@aipips.co.za immediately
• We'll work to resolve issues promptly
• Extended outages (24+ hours) may qualify for service credit
• Minor delays or temporary issues do not qualify for refunds
• Issues caused by Telegram are outside our control

8. Service Satisfaction

We want you to be satisfied with our service. That's why we offer:

• Free public group to test risk-free before paying
• Lifetime access - one payment, never pay again
• Responsive support via email and Telegram
• Quality signals with risk management guidance
• Transparent pricing - R2,999 or 199 USDT, no hidden fees

Use the free group to ensure our service meets your needs before purchasing lifetime access.

9. Questions About Refunds?

If you have questions about our refund policy or need assistance:

• Payment Queries: payments@aipips.co.za
• General Support: support@aipips.co.za
• Telegram: @aipipsdev
• Response time: Within 24 hours (usually faster)

10. Policy Updates

We may update this Refund Policy from time to time. Changes will be communicated via:

• Telegram announcements
• Email notifications
• Website updates

Continued use after updates constitutes acceptance of the revised policy.